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Frequently asked questions
Most Asked
Please keep in mind that after we have received and processed your purchase, we will not be able to modify the address. While we will try our best to modify the address and assist you, please keep in mind that this is not a guaranteed service. In such instances, we can make a request to our delivery partner, but the ultimate execution is up to them. So, if you've entered your address or pin code incorrectly or wish to alter it, please reach out to us at omerrjewellery@gmail.com and we’ll do our best to assist you
We collaborate with all of India's best logistics partners to guarantee that your jewellery is delivered smoothly and on schedule. Once your purchase is validated, it may take us up to 24-48 business hours to ship it. Most deliveries are completed within 5-7 working days (depending on your region) after your item has been despatched from our warehouse.
We want to make the transaction as effortless and straightforward as possible for you. We accept credit cards, debit cards, bank transfers, UPI, and other major payment methods. However, we do not accept international cards at the moment, if you have any questions concerning our payment methods, please reach out on omerrjewellery@gmail.com
Currently, We Offer COD.
Within five minutes of making your purchase, you ought to get an email and SMS message confirming your order and payment. Your order could, on occasion, not sync right away. Your confirmation might not arrive for up to 24 hours in some circumstances. However, if you don't get an order confirmation within 24 hours, it's conceivable that there was a technical problem on our end or the payment gateway's end that prevented us from creating your purchase. In such circumstances, don't be concerned; please reach out to us at omerrjewellery@gmail.com and we’ll do our best to assist you
You may sign out as a visitor and make a purchase without creating an account. The creation of an account is not required, however we strongly advise doing so before making a purchase. Having an account makes it very simple to examine purchase history, request a cancellation or return, check the progress of your transaction, and use a variety of other functions.
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